Billable hours refer to the time spent on direct client-related activities that are charged to the client. This typically includes:

• Coaching Sessions: Time spent in direct, one-on-one coaching sessions with clients, whether in-person, over the phone, or through video calls.

• Session Preparation: Time dedicated to preparing for a session, which might involve reviewing notes, planning activities, or customizing materials for the client's needs.

• Follow-Up Communication: Time spent on emails, phone calls, or messages with the client after a session, such as providing additional resources, answering questions, or giving feedback.

• Administrative Tasks: Time spent on activities directly related to managing the client's case, such as scheduling, invoicing, or maintaining client records.